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Career Ally Programme:
Complete Module Breakdown
Everything you'll learn in the 
Foundations in Career-Supporting Conversations 
micro-credential
Credentials

6 digital badges issued through Navigatr
Format

Self-paced online modules + 1 live virtual session
Completion

2-3 weeks (flexible scheduling)
Total Time

4 hours CPD-certified learning
Programme Overview
Jump to Module:
Career Conversations Foundations
What You'll Learn
Understanding why good career conversations matter and what makes them effective
Key Takeaway: Good career conversations are about listening and asking questions, not giving advice.
Topics Covered
  • The real impact of supportive career conversations
  • Difference between advice-giving and supportive questioning
  • What makes conversations overwhelming vs. helpful
  • Your enhanced Career Ally toolkit
Badge Earned: Career Conversations Foundations
1
Duration: 20 minutes
Activities
Story video: Real example of how good conversations change outcomes
Audio comparison: Hearing the difference between two approaches
Practice quiz: Identifying effective conversation techniques
Toolkit overview: Understanding how all the pieces fit together
Great Career Conversations
What You'll Learn
The 4-question model for supportive discovery conversations
Key Takeaway: The 4-question model gives structure without feeling scripted. It helps people discover their own answers.
Topics Covered
  1. Listen - "What's happening for you right now?"
  2. Clarify - "What would good look like for you?"
  3. Strengthen - "What's worked for you before?"
  4. Activate - "What feels like a good next step?"
Badge Earned: Great Career Conversations Practitioner
2
Duration: 90 minutes (30 mins self-paced + 60 mins live)
Activities (Self-Paced Content)
Video demonstration with coach and volunteer
Download: 4-Question Quick Reference Card
Practice scenarios: Maya (recent graduate), James (redundancy), Aisha (career break)
Common pitfalls and how to recover
Activities (Live Virtual Session)
Practice the model with peers in breakout rooms
Real-time feedback from qualified CDI-registered coach
Q&A on handling tricky situations
Group debrief and learning consolidation
Download: Conversation Self-Check Prompts
Note: Live session attendance is mandatory to earn the overall credential.
!
Digital Career Tools
What You'll Learn
How to demonstrate the Stay Nimble platform and Ask.Nim AI career assistant to residents


Key Takeaway: Digital tools extend your support beyond the conversation. 
Topics Covered
  • Stay Nimble platform navigation and key features
  • Creating and managing resident accounts
  • Demonstrating Ask.Nim for CV feedback, interview prep, and career exploration
  • Sitting alongside residents without taking over
  • Basic troubleshooting and common issues
Badge Earned: Digital Career Tools Demonstrator
3
Duration: 40 minutes
Activities
Platform walkthrough (screen recording + narration)
Ask.Nim demonstration training
Practice conversation scenarios with AI assistant
Quick practical support: CV basics and job search essentials
Download: Quick Reference Guide
Connecting to Deeper Support
What You'll Learn
Recognising when residents need deeper support and making effective referrals


Key Takeaway: Referrals connect people to specialist help. They show you care enough to get them the right support.
Topics Covered
  • Reading the signs: When is coaching needed?
  • Making referrals that feel positive, not like rejection
  • Effective language and framing
  • Handling hesitation and concerns
  • Emergency escalation: domestic abuse, suicidal ideation, child protection
  • Your venue's safeguarding procedures
Badge Earned: Connect to Deeper Support Facilitator
4
Duration: 40 minutes
Activities
Interactive "Reading the Signs" activity (12 scenarios)
Watch 3 referral demonstration videos
Practice referral language (6 scenarios)
Handling hesitation and concerns
Emergency escalation audio overview
Ethical & Professional Support 
What You'll Learn
Building and keeping trust through confidentiality, inclusive practice, and professional boundaries


Key Takeaway: Clear boundaries protect both you and residents - they create safety, not barriers.
Topics Covered
  • What you can and can't share
  • Practical decision-making scenarios
  • Before and After" examples of inclusive communication
  • Maintaining boundaries without being harsh
  • Adapting your pace and style to each person
Badge Earned: Ethical & Professional Support Builder
5
Duration: 30 minutes
Activities
Story video: A day at the community centre
Confidentiality decision quiz (6 scenarios)
"Before and After" interactive examples (8 patterns)
Professional boundaries discussion
Download: Professional Boundaries Quick Reference
Career Ally Readiness
What You'll Learn
Assessing your readiness and creating your personal action plan


Key Takeaway: You don't need to be perfect to start - just prepared and supported.
Topics Covered
  • Self-assessment across all 5 competency areas
  • Integrated skills check
  • Creating your personal action plan
  • What to expect in learning circles
  • Resources and ongoing support available
  • Transition from training to practice
6
Duration: 20 minutes
Activities
Confidence dashboard (rate yourself across all modules)
Integrated skills check (5 realistic scenarios)
Personal action planner
Download all reference materials
Final readiness confirmation
Career Ally: Foundations in Career-Supporting Conversations
CPD-Certified Credential

Conduct structured career conversations using the 4-question model

This credential certifies you can:
Demonstrate digital career tools confidently

Recognise when to provide direct support vs. refer to qualified coaches

Maintain confidentiality, inclusive practice, and professional boundaries

Escalate safeguarding concerns appropriately

Shareable on:

  • LinkedIn profile (professional credentials section)
  • Performance reviews and development plans
  • Digital CV and portfolio
  • Email signature
Valid for: 12 months from issue date

When you complete all 6 modules and attend the live practice session, you unlock:

After Completion: Your Career Ally Credential

Maintaining your credential
To keep your Career Ally status active:
Quarterly (4x per year)
Attend learning circle sessions (60 minutes each, online)
Share experiences, problem-solve challenges, continue developing
Annually
Confirm ongoing practice in community career support role
Complete 1-hour refresher training
Benefits of staying active
Ongoing peer support and problem-solving
Updates on best practices and new resources
Access to qualified coaches for complex cases
Maintained credential validity and LinkedIn verification
What's Included in Your Learning Materials & Certified Career Ally Resource Hub
Professional Boundaries Quick Reference
Confidentiality Decision Guide
Platform Demo Checklist
Conversation Self-Check Prompts
4-Question Quick Reference Card
Downloadable Resources
Interactive activities
Resource library
All training videos and audio content
Ask.Nim Career Ally mode
Stay Nimble platform (free lifetime Premium access)
Tools Access
Guidance on taking career development qualifications
Updates and new best practice from qualified professionals
Annual refresher training content
Private Career Ally peer community on Slack
Monthly learning circle access
Ongoing Support
Join the growing network of Career Allies raising the standard of career support in communities across the UK.
Ready to Begin?
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